Disclaimer:
All components of our My Deer Ivy products have been assembled by hand. Please
remember, our products are decor items and they are NOT toys.
Our pieces contain
small parts and we want to keep our little fans safe, so please keep out of
reach from children. As with all handmade craft items, our items are delicate
and fragile and should be handled with care to avoid damage and loosening of
our hand-crafted pieces.
We do not offer a
warranty period for any of our products. We advise you to follow general,
fragile item care requirements and to take all precautions to ensure the
quality of your products remain.
Copyright:
All My Deer Ivy designs are subject to copyright. This work is copyright. Apart
from any use permitted under the Copyright Act 1968, no part may be reproduced
by any process, nor may any other exclusive right be exercised, without the
permission of the operators of My Deer Ivy 2017.
All of our designs,
images, photographs, logos, text, HTML code or other intellectual property that
is available on our website or on social media is the copyright of My Deer Ivy
at all times.
This content may
not be reproduced or republished in any part without consent from My Deer Ivy.
The use of our property in relation to any business or for the advancement of
any commercial venture is forbidden.
Action may be taken
against and persons who are found to be breaching our conditions and copyright
requirements.
Presentation:
All of our handmade pieces at My Deer Ivy are unique; colours and
embellishments may vary between pieces and by photos.
We cannot be held
liable for any differences in appearance due computers/mobiles/brochures etc.
As our items are handmade,
colours and appearance etc. will differ slightly between products and this is
not considered as a fault between products, but rather reflective of the hand
work of each item.
As our products are
personalised, My Deer Ivy are not able to change name requests where a customer
has made an error or changed their mind.
We understand that
typos are possible, so please contact us immediately if you notice an error
upon ordering and we will amend where possible.
GST:
Products are not registered for GST and therefore are not required to be listed with GST.
Payments:
All items are
unique and crafted by hand and all prices in our store are in Australian
Dollars.
We are hosted by
BIG CARTEL and we use PayPal as our payment method as we believe this is a
secure payment option available on the internet.
Orders are not
processed until payments have cleared, and orders are not shipped unless a
payment has been received in full. Based on this, we cannot secure stock if
your payment has not cleared for any reason.
Refunds:
Once an order has been made, we are unable to accept cancellations. Please
ensure that you are 100% satisfied with your selection prior to placing your
order.
If you are not 100% satisfied
with your purchase, we accept claims to return the product and to apply for a
full refund. We do NOT refund for change of mind.
You can return a
product for up to 30 days from the date you purchased it.
However, any
product you return MUST be in the same condition you received it and in the
original packaging. Please keep the receipt and email [email protected]
with the reason for your request to refund including descriptive photographs.
All return shipping costs are payable by the customer.
My Deer Ivy reserve
the right to decline returns if they do not meet the conditions specified.
Promotions:
On occasion, we may
offer promotions on our products.
Promotions are only
valid during the time frame specified and all conditions must be met in order
to redeem the promotional advantages.
My Deer Ivy have
the right to end promotions at any time.
Amendments:
My Deer
Ivy may make amendments to the Terms and Conditions. We reserve the right to
make these changes without notice or consequence.
Any change is effective immediately and will be published on our site.