FREQUENTLY ASKED QUESTIONS

 

DO YOU SHIP AROUND AUSTRALIA?
Yes! We ship Australia wide.

 

DO YOU SHIP TO OTHER COUNTRIES?
No, we only sell and ship within Australia.

 

DO YOU HAVE AFTERPAY?
Yes! However, our Afterpay store is hosted on a separate site. To shop Afterpay, please visit https://www.buyaustralianhandmade.com/pages/seller-profile?my_deer_ivy

 

ARE YOUR ITEMS TOYS?
All our shop items are décor items and keepsakes, and as such, are not sold or designed as toys.

Our décor items are designed for children 4 years and over and not recommended for children 3 and under.

 

IS YOUR PAINT SAFE?
Yes it is! We only use Non-Toxic, water based paint.
All products are sealed with a high gloss sealer to give them their beautiful shine, and, to protect painted finishes.

 

DO YOU HAVE DIFFERENT COLOUR OPTIONS?
So many different colour options!
Check out our COLOUR OPTIONS listing in our PRODUCTS section.

 

CAN YOU CUSTOM MAKE DESIGNS?
Please let us know if you have a design in mind, by contacting us via the CONTACT US section of our website, and we will do our best to accommodate the request.

 

DO YOU SELL WHOLESALE?
Yes, we do. Please email us at MyDeerIvy@Outlook.com

 

DO YOU SELL BY DROPSHIPPING?
Yes, we do. Please email us at MyDeerIvy@Outlook.com

 

DO YOU RUN BRAND REP SEARCHES?
Yes, we are always on the lookout for accounts to collaborate with. Keep an eye out on our Instagram page for future opportunities.

 

CAN YOU EXPRESS POST?
We certainly can! Please email us at MyDeerIvy@outlook.com

 

ARE YOUR ITEMS MADE IN AUSTRALIA?
Yes, we are located at the outskirts of the Yarra Valley in Melbourne, Victoria, and work from our little studio.

Our extended team can be found from Victoria through to Queensland!